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Services

Water and fire damage services

Each service page explains the work, what you should do first and how the job connects to the next step. Independent contractors perform the work; availability can vary by location.

All services

  • Plywood boards fastened over the windows of a fire-damaged brick two-flat

    Board-Up and Tarping

    Closing windows, doors and roof openings after fire or storm damage.

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  • Split copper pipe with ice on it inside an open wall cavity

    Burst Pipe Water Damage

    Frozen pipes and failed supply lines: shutting off, tracing water through ceilings and walls, and drying.

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  • Restoration crew in protective suits carrying equipment into a smoke-stained brick house

    Fire Damage Restoration

    Securing the house, clearing firefighting water, cleaning residue and removing odor after a house fire.

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  • Fieldstone cellar with wooden beams and standing water on the floor

    Flooded Basement Cleanup

    Pumping out, cleaning and drying basements after storms, failed sump pumps and groundwater.

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  • Small spots of dark mold starting on the lower edge of a damp drywall wall

    Mold Prevention After Water Damage

    Keeping mold from taking hold by drying quickly, controlling humidity and removing what stayed wet too long.

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  • Basement floor drain surrounded by dark standing water and stained concrete

    Sewage Backup Cleanup

    Category 3 water: keeping people out, removing contaminated materials, cleaning and drying.

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  • Restoration technician wiping a smoke-stained wall with a dry sponge in a hallway

    Smoke Damage Cleanup

    Removing soot and residue from walls, ceilings, ducts and belongings, using methods matched to what burned.

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  • Row of air movers aimed along a wall with baseboards removed in an empty room

    Structural Drying

    Drying framing, subfloors and wall cavities with air movers and dehumidifiers, checked with meters.

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  • Air movers and a dehumidifier drying an empty finished basement with carpet pulled back

    Water Damage Restoration

    The whole job after a leak or flood: stopping the source, removing water, drying the structure and rebuilding what cannot be saved.

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  • Wand of a water extractor pulling water from wet beige carpet in a living room

    Water Extraction

    Pulling standing water out of floors, carpet and basements before drying begins.

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Choosing

Not sure which one you need?

Most water losses begin with water extraction, and most fires begin with board-up and tarping. When you call, describe what happened and the contractor can help sort it out.

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