Key facts: Dallas
Local risks
What drives damage in Dallas
Apartment complexes in areas such as Lake Highlands can see smoke travel between units. Historic districts near Swiss Avenue, Winnetka Heights and Kessler Park can add review for exterior repairs.
Housing
Homes and buildings here
Lakewood has 1920s to 1940s Tudor, Spanish Eclectic and Craftsman homes. Oak Cliff has 1910s to 1930s bungalows with plaster and original floors, and Preston Hollow has large homes with multiple HVAC zones, where contents work is often the largest part.
Common damage

Where to go next
Services people ask about
Start with fire damage restoration, smoke damage cleanup or board-up and tarping. Check with the city before exterior work in a landmark district.
Service areas
Restoration service areas in Dallas
Cities and neighborhoods: Lake Highlands, Lakewood, M Streets and Lower Greenville, Oak Cliff, Preston Hollow, Uptown and Downtown.
Quick answer
After a Dallas house fire, power is usually the first obstacle
Once Dallas Fire-Rescue has cleared the scene, you will probably have no electricity, and that slows drying and cleaning alike. The City of Dallas lists fire damage among the emergencies covered by its emergency electrical release policy, which allows power to be restored ahead of a normal inspection in some cases. An electrician deals with that request, so ask the contractor who they work with.
Stay out if you smell gas, and contact Atmos Energy from a safe distance. Once you have permission to go in, take photos, retrieve medication and documents if allowed, and leave everything else in place.
Heat, cold and wind
What Dallas weather does to a fire-damaged house
An open house in North Texas is exposed from day one, so weather sets the pace of the job.
- Summer heatAttics get very hot, and soot odor tends to be more obvious in a closed, overheated house. Humidity from firefighting water also lingers without air conditioning.
- Spring stormsHail and heavy rain can quickly get through a burned roof. That is the argument for a tarp on the first day: board-up and tarping.
- Hard freezesIn February 2021, DFW reached minus 2 degrees. A house with its heat off after a fire can split a line, which turns a smoke job into a water job as well.
- Clay soilNorth Texas clay shrinks and swells, and firefighting water around a slab can add to moisture changes. Tell the contractor about existing cracks so they are documented.
By neighborhood
Dallas neighborhoods and their fire restoration issues
Open a neighborhood for more detail.
| Neighborhood | Buildings | Key issue |
|---|---|---|
| [Lakewood](/areas/dallas/lakewood/) | 1920s to 1940s Tudor, Spanish Eclectic, Craftsman | Plaster, original floors, older paint |
| [Oak Cliff](/areas/dallas/oak-cliff/) | 1910s to 1930s bungalows | Winnetka Heights and Kessler Park review of exterior changes |
| [Lake Highlands](/areas/dallas/lake-highlands/) | Apartment complexes, houses | Smoke can travel between units |
| [M Streets and Lower Greenville](/areas/dallas/m-streets-and-lower-greenville/) | Tudor cottages, older duplexes | Attic and crawl spaces; historic character |
| [Preston Hollow](/areas/dallas/preston-hollow/) | Large homes with multiple HVAC zones | Contents work is often the largest part |
| [Uptown and Downtown](/areas/dallas/uptown-and-downtown/) | High-rises and mid-rises | Sprinkler discharge and building management |
River and rain history
Dallas also has a long flood record
Fire is the focus here, but homeowners should still know how water behaves in this city. On May 26, 1908, the Trinity reached 52.6 feet and spread about a mile and a half wide. Five people died and around 4,000 were left homeless, with boats the only link to Oak Cliff. Levees came in 1932 and were raised to 30 feet by 1960.
Flooded streets today are more often caused by intense rain than by the Trinity itself. If you are dealing with that sort of water rather than fire, start at water damage restoration.
Day one
A Dallas fire: what to do once the trucks leave
Keep this short list and work from the top.
- 1
Ask for the incident details
Note the date, address and any report number that Dallas Fire-Rescue gives you for the claim.
- 2
Find a place to stay
The Red Cross helps people displaced by home fires, and additional living expense coverage may help if you are insured.
- 3
Cover the house
Boarded windows and a tarped roof help protect both the structure and your claim, since most policies expect you to prevent further damage.
- 4
Do not power up
Leave AC and appliances off until they have been checked, because HVAC can spread soot through the house.
- 5
Make a contents list
Go room by room with photos. In a large house, this list can be the biggest part of the job.
- 6
Call (833) 610-0241
That line reaches an independent contractor. Ask how they test soot and handle contents.
Old houses
Lead, plaster and historic district review in Dallas
Lakewood and Oak Cliff homes can have original plaster, hardwoods and lots of paint layers. Flooring that burned or warped near the fire can often be matched, sometimes using wood from inside a closet, while the rest may refinish well. Raise the subject of lead before anything is sanded or removed in a pre-1978 house.
In historic districts around Swiss Avenue, Winnetka Heights or Kessler Park, exterior repairs may need review through the city's Historic Preservation staff. City building inspection handles permits. It is sensible to confirm both before ordering windows, doors or siding.
Texas policies
Texas insurance after a Dallas fire
Fire is generally a covered cause on a standard Texas homeowners policy, but limits, deductibles and replacement terms vary, so ask for a full copy of your policy. The Texas Department of Insurance has consumer tips and a help line for anyone with a problem. It also explains how mold and water claims can differ, which is relevant if firefighting water sits too long.
Public adjusters represent policyholders, and they are a separate party from the company adjuster. If you hire one, read the contract first. For the practical side, see the adjuster guide.
Dallas questions
Fire damage questions from Dallas homeowners
Can smoke damage a Preston Hollow home when the fire stayed in the garage?
Yes. Smoke follows air paths, including attached garages, attics and duct runs. Multiple HVAC zones can carry it to rooms that look fine.
My apartment had smoke, but the fire was next door. Who handles it?
The landlord generally handles the building, while your belongings fall under your own renters coverage, if you have it. Put your report in writing.
Do I need a permit for repairs?
Often, yes, for structural, electrical, plumbing and mechanical work. Ask the contractor, and check with Dallas Development Services if unsure.
Sources and citations
- [1]U.S. EPA: A brief guide to mold, moisture and your home
- [2]IICRC: ANSI/IICRC S700 fire and smoke standard
- [3]Wikipedia: Dallas
- [4]Wikipedia: Trinity River (Texas)
- [5]Wikipedia: Oak Cliff
- [6]Wikipedia: Lakewood, Dallas
- [7]Wikipedia: Lake Highlands, Dallas
- [8]Wikipedia: Preston Hollow, Dallas
- [9]Wikipedia: Fire sprinkler system
- [10]Wikipedia: Public adjuster
- [11]City of Dallas: Emergency Release Policy
- [12]City of Dallas: Historic Preservation
- [13]Dallas Fire-Rescue
- [14]Atmos Energy: Safety
- [15]National Weather Service Fort Worth: February 2021 winter event
- [16]Texas Department of Insurance: When are water damage and mold covered?
- [17]U.S. Fire Administration: After a fire
- [18]American Red Cross: Home fire recovery





