Skip to content
Water Damage First logo

Service area

Water Damage Restoration services in Cedar Hill

Cedar Hill sits on hilly ground southwest of Dallas near Joe Pool Lake, so water runs fast. Storm runoff and plumbing failures both show up here, and they get handled differently.

Key facts: Cedar Hill

  • For Cedar Hill homes, aim to finish drying inside the EPA's 24 to 48 hour window [1].
  • Cedar Hill sits about 16 miles southwest of downtown Dallas near Joe Pool Lake [2].
  • On August 22, 2022, DFW Airport logged 9.19 inches of rain in 24 hours [3].

Local risks

What drives damage in Cedar Hill

That 2022 storm brought creek flooding that damaged homes on a Cedar Hill street. Creek lines around Bear Creek are the area's main local runoff concern.

Housing

Homes and buildings here

Lake Ridge has custom homes on wooded lots. High Pointe sections date from the mid-1980s to mid-2000s, so plumbing varies, and Historic Downtown has early 20th century buildings.

Common damage

Air movers and a dehumidifier drying an empty finished basement with carpet pulled back
An example of drying equipment, not a local job.

Where to go next

Services people ask about

Start with water damage restoration, flooded basement cleanup or burst pipe water damage. Older downtown buildings may need lead-safe work.

Service areas

Restoration service areas in Cedar Hill

Cities and neighborhoods: Bear Creek, High Pointe, Historic Downtown, Lake Ridge.

First things

In Cedar Hill, sort out whether it is street water or house water

If several homes on your street see the same thing, call the city's Water and Sewer Division. If only your house has a problem, you probably need a plumber and possibly a restoration contractor. If a creek came up, treat it as contaminated water, and keep off the road in the meantime.

The city has a small number of named local water stories, and this page sticks to those: the August 2022 storm, Joe Pool Lake, February 2021, and what the age of a neighborhood says about its pipes.

August 2022

The storm that brought a creek into homes

On August 22, 2022, DFW Airport logged 9.19 inches in a day, behind only the 1932 record. KRLD quoted Councilwoman Shirley Daniels two days afterward, saying that a creek had flooded and homes along one whole street took damage.

Creek lines are the local runoff concern, including around Bear Creek. No street-by-street map of that storm turned up in research for this page, so check FEMA's maps for your address, and ask neighbors how high the water came.

Neighborhoods

Cedar Hill neighborhoods at a glance

Follow the links for each area.

Housing age and water notes by covered neighborhood
NeighborhoodHomesWater note
[Bear Creek](/areas/cedar-hill/bear-creek/)Neighborhoods along the creek corridorRunoff during intense rain
[High Pointe](/areas/cedar-hill/high-pointe/)Sections from mid-1980s to mid-2000sPlumbing varies; one 1993 listing falls in the polybutylene period
[Historic Downtown](/areas/cedar-hill/historic-downtown/)Early buildings, 1884 to 1899 homes on the walking tourPlaster, old paint, designation rules
[Lake Ridge](/areas/cedar-hill/lake-ridge/)Custom homes on wooded lotsLong plumbing runs; near Joe Pool Lake

Joe Pool Lake

What high water at the lake does and does not mean

The Army Corps of Engineers runs Joe Pool Lake, which began filling in 1986, and has flood control among its purposes. In 2015 it rose nearly 13 feet over capacity, closing the state park and a marina restaurant for months.

That report does not mention homes in Lake Ridge flooding, and no source reviewed here says they did. High lake levels are worth watching, but a lake-area house is more likely to suffer from a supply-line leak or storm runoff than from the lake itself.

Pipe and soil

What goes wrong inside a Cedar Hill house

These are the patterns the local record supports.

  • Polybutylene supply lineUsed in several million U.S. homes from about 1978 to 1997, and tied to leaks and a large class action. Many houses never had it or have been repiped, so check yours instead of assuming.
  • A freeze like 2021DFW hit minus 2 degrees that February. In a hard freeze, Triple-I advises holding 65 degrees or warmer indoors and leaving faucets dripping.
  • Shifting groundEagle Ford shale and Austin Chalk are both part of the local geology, and shrink-swell clay soils can put stress on slabs and buried lines. Mention any new cracks.
  • Your own sewer lineA public main is the city2019s job; a private line usually calls for a plumber. See sewage backup cleanup if drains are involved.

Steps

The first hour of a Cedar Hill water loss

Five steps, and the order matters.

  1. 1

    Stop or avoid the water

    Shut the main for a burst line. Avoid creek water altogether, since fast water can sweep a person off their feet.

  2. 2

    Decide who to call first

    Street-wide problem: the city. Inside-the-house problem: plumber, then contractor.

  3. 3

    Protect belongings

    Lift furniture onto blocks and pull rugs if the power is safe.

  4. 4

    Take photos

    Before moving anything major, and keep any broken parts.

  5. 5

    Call (833) 610-0241

    You will be connected to an independent contractor. Ask whether they are registered with Cedar Hill, as the city runs a contractor registration program.

Local rules

Cedar Hill permits, registration and historic markers

The city has its own residential building permit application and contractor registration, so repairs may need to go through both. Since 2006, it has also run a Historic Designation Marker program in the downtown area, in an area around Belt Line Road and Highway 67, and five homes are on the National Register. Designation can affect exterior changes, so call before replacing old windows or siding.

In Texas, mold assessment and remediation is licensed by the Department of Licensing and Regulation, while plumbers are licensed through the State Board of Plumbing Examiners. And in any pre-1978 home, ask about lead-safe practice before old walls or trim get removed.

Texas coverage

Insurance notes for Cedar Hill homeowners

The Texas Department of Insurance separates sudden and accidental water damage, which is usually covered, from gradual leaks and seepage, which usually are not. Creek or rising water typically requires a flood policy. Ask your agent specifically about water backup and foundation language, since these are common Texas gaps.

Read working with your insurance adjuster before the visit, and keep receipts for anything done to stop further damage.

Cedar Hill questions

Questions from Cedar Hill homeowners

Was Bear Creek part of the 2022 flooding?

KRLD reported creek flooding on one Cedar Hill street without naming it. Check with neighbors and FEMA maps.

My downtown home has old plaster. Does it always come out?

Not always. Ask for moisture readings first. Older walls may hold up well, though flaking old paint also raises a lead question.

Do I have polybutylene?

Look for gray plastic line, often stamped PB, at the water heater or under sinks. A plumber can confirm it.

Sources and citations

  1. [1]U.S. EPA: A brief guide to mold, moisture and your home
  2. [2]Wikipedia: Cedar Hill, Texas
  3. [3]Wikipedia: 2022 Dallas-Fort Worth floods
  4. [4]City of Cedar Hill: Water and Sewer
  5. [5]City of Cedar Hill: Contractor Registration
  6. [6]City of Cedar Hill: Historic Preservation
  7. [7]Texas Water Development Board: Joe Pool Lake
  8. [8]National Weather Service Fort Worth: February 2021 winter event
  9. [9]Wikipedia: Polybutylene

Neighborhoods

Neighborhoods in Cedar Hill

What is different about each place.

  • Large brick custom home on a wooded hillside above a lake in North Texas

    Lake Ridge

    Western Cedar Hill on the Joe Pool Lake side: wooded hills, curving streets, custom homes on large lots, where the Austin chalk uplift drops onto Eagle Ford shale.

  • Rows of new brick two-story homes along a curving street with young trees in north Texas

    High Pointe

    A cluster of named sections (Rushing Green, Cumberland, Pinnacle, Bradford Park, Reserve) with listing build years from the mid-1980s to the mid-2000s, so plumbing materials and ages vary by section.

  • Air movers and a dehumidifier drying the living room floor of a brick Texas home

    Bear Creek

    Central-west Cedar Hill: mature trees, natural creek lines, mixed established and infill homes; creek-line runoff is the local topic. An August 2022 creek flood damaged homes along a Cedar Hill street (exact street not reported).

  • Victorian frame house with a wide porch on a tree-lined old Norcross street in light rain

    Historic Downtown

    Oldest part of the city, with early 20th century buildings, so older materials, lead-paint era finishes and historic considerations apply.

Before and after

Typical results for Cedar Hill homes

How restoration changes rooms like those in Cedar Hill homes.

  • Kitchen floor under a sink before and after drying
    BeforeAfter

    Kitchen sink leak

    Kitchen floor under a sink before and after drying.

  • Finished basement wall before and after a flood cut and drying
    BeforeAfter

    Finished basement

    Finished basement wall before and after a flood cut and drying.

  • Stained ceiling below a bathroom before and after repair
    BeforeAfter

    Ceiling under a bathroom

    Stained ceiling below a bathroom before and after repair.

Calling from Cedar Hill?

One call connects you with an independent local contractor.

Call now(833) 610-0241
Call Now(833) 610-0241